Privacy Policy

HostReady AI provides AI-powered automation, chatbot, customer communication, lead management, and related business automation solutions.

Our services may operate across communication and digital platforms including websites, WhatsApp, Instagram, Facebook, email, and other third-party platforms used to deliver our services.

Depending on how you interact with HostReady AI, we may collect information such as:

• Full name
• Company or business name
• Email address
• Telephone or WhatsApp number
• Business requirements and enquiries
• Information submitted through contact forms or lead forms
• Messages and communications sent to us
• Information provided during consultations or demonstrations
• Website usage information
• IP address and general device/browser information
• Information relating to your interaction with our advertisements, website, chatbot, or automation services

We only seek to collect information that is reasonably necessary for the purposes described in this Privacy Policy.

If you interact with a HostReady AI advertisement, Facebook page, Instagram account, Messenger experience, WhatsApp communication, or Meta lead form, Meta may collect and process certain information in accordance with Meta's own privacy policies.

Information that you voluntarily submit to HostReady AI through a Meta lead form may be received by us for the purposes described in this Privacy Policy.

We may use this information to contact you regarding your enquiry, provide requested information, arrange a consultation or demonstration, and discuss our products and services.

We may use personal information for the following purposes:

• Responding to enquiries and requests
• Providing information about HostReady AI services
• Arranging demonstrations, consultations, or meetings
• Providing quotations and proposals
• Communicating with prospective and existing customers
• Delivering and supporting our automation and chatbot services
• Improving our website, products, services, and customer experience
• Managing leads and customer relationships
• Sending relevant business communications and marketing where permitted
• Maintaining security and preventing misuse or fraudulent activity
• Complying with applicable laws and legal obligations

We will not use your personal information for purposes that are incompatible with the purposes explained in this Privacy Policy unless permitted or required by applicable law.

HostReady AI provides AI-powered automation and chatbot solutions.

Where our systems process information provided by users, the information may be processed through automated technologies and third-party technology providers used to operate our services.

AI-generated responses may assist with customer communication and business processes. AI systems may not always provide perfectly accurate information, and users should verify important information where appropriate.

Our services may integrate with third-party communication platforms, including WhatsApp, Instagram, Facebook, email services, automation platforms, CRM systems, analytics services, and other technology providers.

When you communicate with us through a third-party platform, that platform may independently process your personal information under its own privacy policy and terms.

We recommend reviewing the privacy policies of the platforms you use.

We may share personal information with trusted service providers where reasonably necessary to operate our business or provide our services. These providers may include:

• Cloud hosting providers
• CRM and customer-management platforms
• Communication and messaging providers
• AI and automation technology providers
• Email service providers
• Analytics and website technology providers
• Professional advisers and service providers
• Government authorities or law-enforcement bodies where required by applicable law

Where third-party service providers process personal information on our behalf, we seek to use appropriate contractual, technical, and organizational safeguards.

We do not sell your personal information as a commercial product.

Some of the technology providers we use may process or store information outside the United Arab Emirates.

Where personal information is transferred or processed outside the UAE, HostReady AI will take appropriate measures required by applicable law to protect personal information and maintain appropriate safeguards.

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

All personal data collected and processed by HostReady AI is encrypted, both in transit and at rest, using industry-standard encryption technologies to safeguard your information.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, complying with legal obligations, and protecting our legitimate business interests.

When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

Subject to applicable UAE law and any applicable exceptions, you may have rights relating to your personal information, including the right to:

• Request information about how your personal information is processed
• Request access to certain personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion or erasure where legally applicable
• Request restriction of certain processing where legally applicable
• Object to certain processing where legally applicable
• Withdraw consent where processing is based on consent
• Request information regarding certain data-processing activities

To exercise a privacy-related right, please contact us using the contact details provided below. We may need to verify your identity before processing certain requests.

If you provide your contact information to HostReady AI, we may contact you regarding your enquiry, requested services, demonstrations, offers, or other relevant business information.

Where consent is required by applicable law, we will seek the appropriate consent before sending marketing communications.

You may request that we stop sending marketing communications at any time by contacting us or using an available unsubscribe mechanism.

Our website may use cookies and similar technologies to:

• Operate and maintain the website
• Understand website usage
• Improve website performance
• Measure advertising effectiveness
• Improve user experience
• Support analytics and marketing activities

You may be able to control cookies through your browser settings. Some website functionality may be affected if certain cookies are disabled.

Our website or communications may contain links to third-party websites, platforms, or services.

HostReady AI is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of third-party services before providing them with personal information.

Our services are intended for businesses and general users and are not specifically directed toward children.

We do not knowingly request or intentionally collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us.

Where HostReady AI provides automation services to a business customer, HostReady AI may process personal information on behalf of that customer.

In such circumstances, the business customer may determine the purposes and means of processing, while HostReady AI may act as a service provider or processor depending on the applicable arrangement.

The responsibilities of HostReady AI and the relevant business customer may also be governed by the applicable service agreement or data-processing agreement.

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

When we make changes, we will update the "Last Updated" date shown at the top of this Privacy Policy.

We encourage you to review this page periodically.

If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact HostReady AI.

This Privacy Policy is intended to operate in accordance with applicable laws and regulations of the United Arab Emirates, including applicable UAE data protection requirements. HostReady AI is committed to ensuring that all applicable data privacy laws are adhered to in the collection, use, storage, and processing of personal information.

Where applicable, the Federal Decree-Law No. 45 of 2021 Concerning the Protection of Personal Data and related regulations and requirements may apply to the processing of personal information.

This Privacy Policy should be read together with any applicable terms of service, service agreements, or other contractual documents provided by HostReady AI.